Your customers rely on technology to keep their businesses connected, productive, and moving forward. But providing the right internet and voice solutions is only part of the equation.
By adding Whole Office Management (WOM) and Whole Office Protection (WOP) to solutions like 5G Business Internet and One Talk, you can help customers manage, support, and protect the technology they depend on every day.
It’s an opportunity to go beyond selling individual products and provide a more complete solution while strengthening your position as a trusted advisor and creating additional revenue opportunities.
Add the IT Support Your Customers Need with WOM
Not every business has the resources for a dedicated IT department. That can make everyday technology needs, from managing software to onboarding new employees, more difficult than they need to be.
Whole Office Management (WOM) gives businesses access to ongoing technology support designed to make managing their solutions easier.
WOM provides guided support for Verizon network connectivity, One Talk portals, and third-party software. It can also assist with needs like employee onboarding and offboarding, MDM, logins, and other software-related tasks.
While solutions like 5G Business Internet and One Talk give customers the connectivity and communication tools they need, WOM adds another important layer by helping them manage those solutions.
Help Protect Their Technology with WOP
Providing customers with the right technology is important. Helping them protect that investment can make the solution even more valuable.
Whole Office Protection (WOP) provides protection for a wide range of eligible office technology, including laptops, VoIP desktop phones, owned routers, smart security devices, and more.
Coverage can help customers when eligible equipment experiences mechanical or electrical failures or accidental damage, with repair, replacement, or reimbursement options depending on the situation.
WOP also provides access to additional technology support and services, giving businesses another resource when they need help with their office technology.
Bring It All Together
When you’re already talking with a customer about 5G Business Internet or One Talk, WOM and WOP can be natural additions to the conversation.
Think about the complete solution:
Connectivity + Voice + IT Management + Hardware Protection
Instead of addressing just one or two needs, you’re helping the customer build a more complete technology environment.
Partners, that means more opportunities to provide value, strengthen customer relationships, reduce churn, and grow recurring revenue.
Make WOM and WOP Part of the Conversation
Once you’ve discussed a customer’s internet and voice needs, introducing WOM and WOP can be as simple as asking what their plan is for managing and protecting their technology.
For example:
“Now that we’ve covered your internet and voice needs, let’s look at how you’ll manage and protect the technology your business relies on. Whole Office Management and Whole Office Protection can add ongoing IT support and protection for eligible office equipment to create a more complete solution.”
That changes the conversation from simply selling products to helping customers think about their technology needs as a whole.
Deliver More with Every Opportunity
The next time you’re building a solution for a customer, don’t stop at connectivity and voice.
Adding WOM and WOP can help you provide customers with additional support and protection after the initial sale while creating more opportunities to build stronger, longer-lasting customer relationships.
By bringing connectivity, voice, management, and protection together, you can help your customers do more and deliver the kind of complete solution that sets you apart as their trusted advisor.
