Closing starts when we set the appointment and then ask, “If we can meet all of your conditions of satisfaction for (this product or service), what will you do?” If the prospect doesn’t reply with “I’ll buy it,” or words to that effect, we immediately cancel the appointment, for now. However, we will continue to call the prospect every three to four weeks until he/she is ready to make a conditional commitment.

Most salespeople set out to contact a large number of people who have an apparent need for their products and service.Their objective is to convince every one of them to grant them an appointment.

If we don’t get a commitment at any step of the sales process, we determine whether the commitment that isn’t accepted is a deal breaker. If so, we terminate the sales process (perhaps temporarily) and we leave. Why? Staying and pitching to a prospect who does not make commitments almost guarantees the following:

1. The probability that the prospect will buy on that visit is highly unlikely.

2. You’re wasting your time and the prospect’s, thereby creating resistance to yourself and diminished respect. That leaves them with a negative perception of you.

3. If and when the prospect does decide to buy in the future, it’s most likely that he/she will buy from a competitor.

Think about how you would react if you were the prospect. This salesperson has given you all the information you need to make a decision when you were not ready to buy. Though mildly annoyed, you listened to their entire sales pitch. Now, when you are ready to buy, isn’t it likely that you will check what his/her competition has to offer? If the competitor’s salesperson appears equally competent and seems to have as good a deal, who are you most likely to buy from? Will you buy from the salesperson who is there now, or will you have him/her leave and call back the one who you wouldn’t buy from before?

However, if the prospect is ready to buy and we do arrive at mutual commitment throughout the initial sales process, we hardly ever encounter any “think it over” objections at the end. The prospect has just made dozens of commitments and affirmations of their intention to buy every feature, benefit and detriment of your product or service. At that point the prospect is anxious to consummate the sales process and get the benefits of your products and/or services. They have literally convinced themselves of the practicality of those decisions. The human mind operates like a self-validating computer. It does not doubt its own data.

People who utilize this process attain very high closing averages – per number of prospecting offers and per number of prospect visits.

Are you interested in selling Verizon Wireless services? Call us at (855) SELL-VZW or fill out the form below.  We look forward to speaking with you soon!

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When selling there are three principle things you can differentiate: You, your products, and your company. Our observation is that most sales representatives do an adequate job of differentiating their products and their company. They neglect, however, to develop a personal brand. Before a customer considers buying your products, they must buy you.

Here are seven ways to separate you from the competition:

1. Your appearance matters. Look the part because your appearance influences your image. You are walking billboard and how you look is what your prospects see first. Belts and shoes should be the same color. Shoes and shoe heels should be shined – every day. When it comes to your wardrobe buy less and spend more.
2.  Prepare an effective e-mail signature. Your e-mail signature of course should include your name, a keyword a short phrase – describing your expertise, a telephone number, and your web site. Also periodically include a P.S. and a P.P.S. to emphasize new product introductions, special sales, and special events. In this way, every email provides a branding and promotional opportunity for you.
3. Getting people to return your telephone calls is challenging for everyone. Using a different approach can make all the difference in the world. Mike, a client, shared this with me and it’s guaranteed to be different. If someone very important is not returning your telephone calls use this approach. Buy a coffee mug and print these words on the mug. “Let’s talk business over a cup of coffee.” Put a packet of Starbucks coffee into the mug and include a note with your business card and the times you’ll be available to take his telephone call.
4. Here’s a business card idea. Why are business cards printed one side? Use the blank side of your business to differentiate yourself. You can stamp an inspirational quote. You can stamp the 7 reasons why customers like doing business with you. Use red ink to make it stand out.
5. This is a small tip though it’s an effective one. Most promotional literature is produced on standard size 8 1/2″ X 11″ paper. Since most people are overwhelmed by the amount of work on their desk – they simply create stacks of sales rep literature. Go to an Office Depot and buy brightly colored 9 X 12 paper. Affix your literature to the 9 X 12 paper and it’ll standout in any stack of literature. Use the open space on the colored paper to write a note, a reminder, or even your phone number.
6. Visibility is more important than ability. Every contact counts. Develop a (one-two-three) follow-up system every time you meet and/or talk to a new prospect. Here’s my recommendation – within 24 hours send an e-mail, within 72 hours send a handwritten note, within 10 days send a handwritten note with an article to your prospect. Within two weeks you have a total of four exposures with your new prospect. Now that’s impressive.
7. Prepare creative organizational charts for your biggest proposals. In your business, if you do proposals especially for larger deals, consider using a very creative organizational chart. Think about the five to seven people in your organization who interact with your customers; you, your sales manager, your Vice President of sales, customer service, technical service, you get the picture. Create an organizational chart using boxes and include in each box the following: name, title, telephone number, e-mail address, and a digital photograph. This introduces your entire team with photographs to your new potential customer. It’s easier for a prospect to say no to a salesperson than it is to say no to the entire team.

The real difference among salespeople is what’s inside their heads – their ideas. To offer generalities when customers are begging for specificity misses the mark completely. Don’t permit generalities to skewer the real differences between you and your competitors.

Being boring, bland, and benign won’t cut it in today’s very competitive marketplace.

If you want to make a difference you have to be different.

Are you interested in selling Verizon Wireless services? Call us at (855) SELL-VZW or fill out the form below.  We look forward to talking to you soon!

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The post 7 Sales Techniques to Differentiate You From the Competition appeared first on ConectUS Wireless.

This is ‘Tip 2’ in a series.

Selling slumps are as perennial as the seasons but they don’t need to destroy your career. Understand that they are part of the marketplace and they always will be. They are caused by a variety of factors but always keep in mind that you didn’t just wake up ‘dumb’ one morning. When you understand that fact, it will be easier to recognize that the situation is temporary. In old writings authors often used the term, “it came to pass”. They didn’t use the term, “it came to stay”.

Tip #2: Do a critical evaluation of your recent sales opportunities that have not gotten the results you wanted. Be careful not to turn this into a self beat-up session. That will not be productive. Rather examine the steps you took at each opportunity to determine what worked and what didn’t. Don’t label things right or wrong, simply did it work properly or didn’t it. Then plan to make the appropriate adjustments.

It is also beneficial to see if you have recently taken a major deviation from your normal selling procedures. In other words, have you swerved off your established gameplan?

Professional athletes have coaches to help them recognize these shifts from their normal routines. Baseball hitters have batting coaches who watch for minor deviations. The greatest golfers have coaches to monitor their swings.

Salespeople usually have managers who observe their performance. It’s a great idea to approach your manager for help rather than to wait for the manager to come to you because of performance issues.

If you don’t have a manager, considering getting a coach, taking a sales course, or reading a sales book. Any of these actions will help you break out of the slump earlier and improve your mental outlook.

Are you interested in selling Verizon Wireless services? Call us at (855) SELL-VZW or fill out the form below.  We look forward to talking to you soon!

The post Selling Slumps, How to Pull Out Before You Crash and Burn – Tip 2 appeared first on ConectUS Wireless.