Verizon Wireless offers the following Worry Free Guarantee to all customers:
- You'll enjoy America's best, most reliable wireless network.
- You have the option to change any qualifying calling plan or airtime
promotion at any time.
- If you ever have a problem, it becomes our problem the first time you
call.
- Your satisfaction is guaranteed on any equipment you purchase from us.
- You can get a free phone every two years with New Every Two®.
My Account customers also receive the following, under Verizon Wireless'
Worry Free Guarantee:
- You’ll receive free Back-Up Protection so you never have to worry about
losing your phone’s contact list.
- You can get a new phone every year with Annual Upgrade.
- If you’re using more minutes than your calling plan includes, we’ll let
you know with Minute Check.