Verizon Wireless is the only major carrier with a 30-day network test drive
pledge that pays for calls if a customer isn’t satisfied and switches to
another carrier.
- Test Drive allows customers to experience the Verizon Wireless network
for 30 days virtually risk-free. If they are not satisfied, customers can
take their number to another carrier and Verizon Wireless will refund their
money for voice calls, equipment activation fee and taxes, and release them
from their service agreement without an early termination fee when they
return their phone within the 30-day Test Drive period.
- Test Drive does not refund data download charges, including Picture,
Video or TXT messages, data monthly access, data bundles, Get It Now
downloads, Ring Tones, Ringback Tones and Music downloads, although airtime
charges associated with the download will be credited. Other charges not
eligible for credit include long distance, 411 calls, roaming and
international calls (except if on North America’s Choice, airtime will be
credited, but not long distance), certain surcharges and insurance.
- Test Drive is for all new lines of service, regardless of whether the
customer is a new or existing customer.